VA resumes debt collections after 18-month pause due to the coronavirus pandemic
WASHINGTON — Millions of veterans must begin paying back debts to the Department of Veterans Affairs now that the agency resumed collections following an 18-month pause.
The collection of debts from medical co-pays and benefits overpayments had been stalled to help ease financial hardships caused by the coronavirus pandemic. The pause initially ended Jan. 1, but VA officials extended it through September after receiving pressure from lawmakers and advocates who argued the economic effects of the pandemic were still being felt by veterans.
The VA resumed debt collections Oct. 1. Beginning in January 2022, the agency will restart deducting veterans’ debts from their benefits payments.
About 2 million veterans owe debts to the VA. The department sent letters to the veterans notifying them that payments would now come due.
In a statement Friday, the VA said it would continue to provide some debt relief options for veterans who have been affected financially by the pandemic.
“The department will continue to provide relief options such as extending repayment plans, waivers and temporary hardship suspensions during these challenging times,” the agency said. “It has been and will remain a priority of the department to work individually with each veteran.”
To seek relief from the collections, veterans are asked to call 1-800-827-0648 for debt from benefits overpayments and 1-866-400-1238 for debt from medical co-pays.