The Installation Management Command is conducting an online customer service assessment, soliciting on Army services and facilities worldwide.
The annual survey is aimed at anyone who uses and wants to rate such subjects as Morale, Welfare and Recreation programs, personnel services, military housing and transportation. Results will be reviewed by garrison and regional leadership and the IMCOM headquarters staff.
Dawn Brlecic, manager of IMCOM-Europe’s customer management services, said the survey, which takes about 15 minutes, allows individuals to give opinions on the importance and performance of services they receive.
“This is one of the most important methods for them to voice their opinion and to effect positive change,” she said.
Feedback from last year’s survey led to changes in Army family housing planning and increased outdoor pest control, she said.
The survey will be online through Sept. 26 at www.mymilitaryvoice.org .