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U.S. Forces Japan reports that all personnel have been accounted for, and there are no reports of injuries. The Department of Defense instructs that family members of Department of Defense personnel may call 1-800-342-9647 or email for more specific information about persons affiliated with the military.

In case we have any questions, please ensure that you provided your:

Full namePhone numbers (day, evening, and mobile phone numbers)Email addressRelationship to the person you are inquiring aboutSo that we may properly pursue your inquiry, we will need information about the person in Japan who may need assistance. For each person, please be sure you sent us his/her:

Full NameDate of BirthPlace of BirthAs much information as possible regarding your/his/herphysical location (address, hotel name, etc.) and contact information (home phone, cell phone, email address, etc.) within Japan.

Please also send us any other information you feel is important for us to know, such as any pre-existing medical conditions, or whether you or your loved one is either elderly or a child in Japan without his/her parent(s). If you have an existing case with the Office of Children's Issues, please contact your case officer directly.


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