Customers lined up for Army and Air Force Exchange Service taxis at Yongsan Garrison should see shorter waits with a new camera system that will show dispatchers when stands are getting crowded.
Ron Daugherty, AAFES general manager at Yongsan, said customers can expect to see cameras installed at taxi stands next to the Moyer Bus Terminal, the 121st Combat Support Hospital and the Dragon Hill Lodge before the end of March.
Cameras currently are set up at the taxi stands next to the post exchange and the commissary.
The cameras “will enable the dispatch office and AAFES management to view the length of the queue at these top five taxi stands, and dispatchers will be able to redirect taxis to the needed locations,” Daugherty said.
Daugherty said the cameras would reduce taxi driver down time and make service more efficient.
He said there as many as 90 taxis available at peak times, and knowing where customers are lined up waiting will help dispatchers direct them to the areas where service is needed most.
The cameras, paid for by AAFES, will cost $15,000 to install, Daugherty said, adding that the added cost will have no effect on cab fares.
