The Army and Air Force Exchange Service has expanded its “We’ll Match It” policy to meet prices of Pacific warehouse club stores, such as Costco and Sam’s Club.
AAFES previously didn’t match club store prices because membership fees for those outlets offset prices. The policy applies to retailers in South Korea, Japan and Okinawa, according to Master Sgt. Potter Donovan, AAFES spokesman at its Pacific headquarters on Okinawa.
“We do match prices as long as the products are exactly the same,” he said. “The matching items must be from the same manufacturer, the same size, quality and features.”
If the price difference between an item at an AAFES facility and the same item at a store on the local economy is less than $10, the customer need only inform the cashier that the item is available for a lower price elsewhere and AAFES will match the lower price. The customer does not need to provide proof, Potter said.
If the price difference is more than $10, the customer must show the cashier an advertisement from the store with the lower price.
AAFES will not match the prices of online retailers.
Concessionaires who have contracted with AAFES for the right to sell their products on military installations are not bound by the “We’ll Match It” policy.
