New customs form likely to mean longer waits at military post offices
STUTTGART, Germany— Mailing packages from military post offices is about to become more of a hassle following a new U.S. Postal Service rule that is doing away with handwritten customs declaration forms.
Beginning March 6, clerks at military post offices overseas will require customers to use an electronic version of the PS Form 2976 that should be typed and printed, the U.S. Postal Service said in a recent announcement.
U.S. Army Europe in a statement Wednesday said it is working to delay the policy change, which is expected to cause longer waits for customers. But while the Army tries to negotiate a delay, the military community should anticipate the change taking effect in March, USAREUR postal chief Bill Hilsher said.
For decades, filling out paper customs forms has been a fixture of military life for service members overseas, particularly during the holiday season when customers cram into postal offices.
USAREUR warned the new system could result in longer wait times, particularly if customers elect to have postal clerks individually type declarations into retail system software.
Another option is filling out forms and printing them at home in advance. There also are plans to set up computer-equipped kiosks at military post offices, USAREUR said.
“We ask for customers’ patience and understanding if the policy change causes longer wait times,” said Chuck Sharpe, program manager for Installation Management Command-Europe’s postal operations.
The military currently has a limited exemption for mail destined for non-U.S. addresses.
“Only military mail items that originate at Military Post Offices destined to international, non-U.S. addresses are allowed as a temporary exception to this rule (pending software updates),” a recent U.S. Postal Service bulletin stated.
Otherwise, the changes apply to all U.S. post offices, military and non-military, the postal service stated. A fillable customs form can be found on the U.S. Postal Service website.