See also: Passport information

The U.S. Embassy in Tokyo informs U.S. citizens in Japan who wish to depart that the Department of State is making arrangements to provide transportation to safe-haven locations in Asia. This assistance will be provided on a reimbursable basis, as required by U.S. law. U.S. citizens who travel on U.S. government-arranged transport will be expected to make their own onward travel plans from the safehaven location. Flights to evacuation points will begin departing Japan on Thursday, March 17. There will be a limited number of seats available on evacuation flights departing from Narita and Haneda airports on March 17. Priority will be given to persons with medical emergencies or severe medical conditions.

Persons interested in departing Japan via USG-chartered transportation should proceed to Narita and Haneda airports or contact the Department of State and Embassy Japan by sending an e-mail to: or by calling 1-202-501-4444. Please provide the following information:



Place of birth

U.S. passport number, and

Any special medical needs.

Immediate family members (spouses and children) who are not U.S. citizens must be documented for entry into the safehaven country and/or U.S., if that is your final destination.

Read full message here:

Passport information

The Passport Unit of the American Citizen Services section (Tokyo only) will be open on Saturday March 19, Sunday, March 20, and Monday March 21 in order to issue emergency passports to American Citizens. We will be open each day from 8:30 a.m. to 1 p.m. and from 2 p.m. to 5:30 p.m.

You do not need to make an appointment for these special weekend hours before coming to the Embassy. We encourage you, however, to please go to our website to make sure you bring all the required documents.

Please note: All applicants under 16 must appear in person accompanied by both parents. For first passports for children born in Japan, you must report the child's birth before a passport can be issued. Here is information on the Consular Report of Birth Abroad.

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