I would like to thank Stars and Stripes for “Stop-loss application error fixed” (article, Nov. 14). However, you might want to let Maj. Roy Whitley, project manager for the compensation program, know that we veterans don’t appreciate his being flip: “Whitley said ... the Army cannot e-mail each one of them individually. ‘We’re not Amazon.com,’ he said.”
There is no reason to send each applicant an e-mail. Many Web sites allow people to check the status of claims, rebates, applications, etc., and they aren’t Amazon. Creating categories and ranking them may or may not be helpful for Whitley and his staff, but it tells the applicants nothing they don’t already know.
I am a Category 1. The stop-loss information (393 days) is printed plainly on my DD214, which I submitted with my enlistment contract online. That was on Oct. 22. Here is the question I have for Whitley: If only 8,000 have applied, and you have these neat categories, why haven’t I received my compensation?
I am amazed at how slowly the wheels turn when you go from soldier to veteran.
I know. I am still waiting for my first post-Sept. 11 GI Bill housing and textbook check. Looks like I might actually get it in December, just in time for my final exams.
Thank you again for the article. Stars and Stripes is at least trying to keep us informed.
Larry FowlerBrooklyn, N.Y.