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VA discloses rankings of 133 nursing homes

Hawaii-area chief petty officers participate in a community outreach event for veterans at the Community Living Center at Tripler Army Medical Center on April 04, 2018.

JUSTIN R. PACHECO/U.S. NAVY

By NIKKI WENTLING | STARS AND STRIPES Published: June 13, 2018

WASHINGTON — The Department of Veterans Affairs revealed its internal rankings of 133 VA nursing homes nationwide, allowing veterans and their families to see where their local facilities land in a one-to-five rating system.

The VA posted the performance ratings onto its website Tuesday and said it would update the information annually. The document lists nursing homes by the VA system with which they are associated. It shows one-to-five star ratings for staffing and quality, as well as ratings based on unannounced on-site surveys to each nursing home. Finally, each facility is given an overall rating.

Of the 133 nursing home listed, 34 earned five-star ratings overall, the highest given. Eleven had 1-star ratings, the lowest.

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Acting VA Secretary Peter O’Rourke said the information would be used to “drive improvements across the VA nursing home system.”

Sixty of the nursing homes improved from 2017, and 73 experienced no significant change in quality, the document shows. One facility – the nursing home associated with the VA Black Hills Health Care System in Hot Springs, S.D. – dropped in quality during the past year but still earned a four-star rating.

The VA used the overall star ratings to compare their nursing homes to private homes, which are given star ratings by the Centers for Medicare, a federal agency within the Department of Health and Human Services. Of the 15,487 homes rated by the Centers for Medicare, nearly 29 percent have five-star ratings, compared to about 26 percent of VA homes. However, the VA had a smaller percentage receive one-star ratings — 8 percent compared to 13 percent for private homes.

The VA touted the disclosure of the ratings, claiming it was part of a larger shift toward “transparency and accountability” at the department under President Donald Trump.

Last year, the VA released one-to-five star performance ratings for its medical centers. The action was made under pressure following an investigation by USA Today that revealed the ratings were being withheld.

The department also began posting the VA secretary’s travel itineraries last year, the same day that the Washington Post reported former VA Secretary David Shulkin went sightseeing and attended a Wimbledon tennis match on an official trip to Europe.

Other public disclosures made during the past year include the opioid prescription rates at VA facilities, wait times for appointments and lists of disciplinary measures that the VA has taken against its employees.

wentling.nikki@stripes.com
Twitter: @nikkiwentling

Community Living Center Name Overall Stars Survey Stars Staffing Stars Quality Stars
Albany VA Medical Center 3 3 5 1
Aleda E. Lutz VAMC 5 4 5 2
Alexandria 2 1 5 3
Altoona - James E. Van Zandt VA Medical Center 3 3 5 1
Amarillo VA Health Care System 3 3 5 1
Asheville VAMC 2 2 5 1
Atlanta VAMC 2 1 5 2
Bath VAMC 2 1 5 2
Battle Creek VAMC 5 5 5 3
Bay Pines VAHCS 2 2 5 1
Beckley VAMC 3 3 5 1
Boise VA Medical Center 5 5 5 2
Bruce W. Carter VAMC 4 3 5 3
Canandaigua VAMC 2 1 5 2
Carl Vinson VAMC 1 1 5 1
Central Alabama HCS East 4 3 5 2
Central AR. Veterans HCS - Eugene J. Towbin Healthcare Center 4 3 5 4
Central Texas HCS - Olin E. Teague Medical Center 4 5 5 1
Central Texas HCS - Waco VAMC 3 3 5 1
Charleston 4 3 5 2
Charlie Norwood VAMC 2 1 5 2
Cheyenne VA Medical Center 5 5 5 2
Chillicothe VAMC 1 1 5 1
Cincinnati CLC 4 3 4 2
Clarksburg - Louis A. Johnson VA Medical Center 5 4 5 5
Clement J. Zablocki VAMC 4 4 5 1
Coatesville VAMC 4 5 5 1
Dayton VAMC 1 1 5 1
Durham VAMC 4 3 5 4
Eastern Colorado HCS - Pueblo 4 3 5 3
Edith Nourse Rogers Memorial Veterans Hospital 1 1 5 1
Edward Hines Jr. VA Hospital 2 2 5 1
Erie VAMC 5 4 5 2
Fargo VA Medical Center 3 2 5 3
Fayetteville VAMC 2 1 5 2
Franklin Delano Roosevelt Campus of the VA Hudson Valley Health Care System 2 1 5 3
G.V. Montgomery VA Medical Center 1 1 5 1
Grand Junction VAMC 4 4 5 1
Greater Los Angeles HCS - Sepulveda 5 4 5 4
Greater Los Angeles HCS - West LA 4 3 5 4
Gulf Coast HCS 1 1 5 1
H. J. Heinz VA Progressive Care Center 3 2 5 2
Hampton VAMC 2 3 2 1
Harry S. Truman Memorial Veterans' Hospital 4 4 5 1
Hunter Holmes McGuire VA Medical Center 4 5 5 1
Iron Mountain VAMC 5 4 5 3
James A. Haley Veterans' Hospital 1 1 5 1
James J. Peters VAMC 4 3 5 2
Jesse Brown VAMC 5 4 5 4
John D. Dingell VAMC 3 3 5 1
John J. Pershing VA Medical Center 4 3 5 2
Lebanon VAMC 5 4 5 2
Lexington VAMC 5 4 5 2
Louis Stokes Cleveland VAMC 5 4 5 2
Lyons Campus of the VA New Jersey Health Care System 1 1 5 1
Manchester VAMC 4 3 5 4
Marion VAMC 2 2 5 1
Martinsburg VAMC 4 4 5 1
Michael E. DeBakey VAMC 5 4 5 4
Miles City Community Living Center NULL 5 NULL 1
Minneapolis VA Medical Center 4 5 5 1
Mountain Home VAMC 5 4 5 2
New Mexico VA Health Care System 4 4 5 1
North Chicago VAMC 3 2 5 2
North Florida/South Georgia VHS Lake City VAMC 2 2 5 1
North Florida/South Georgia VHS Malcolm Randall VAMC 5 4 5 2
Northampton VAMC 4 3 5 3
Northern Arizona VA HCS 1 1 5 1
Northport VAMC 2 1 5 2
Oklahoma City VAMC 4 4 5 1
Orlando VAMC 2 1 5 2
Perry Point VA Medical Center 3 3 5 1
Philadelphia VAMC 2 2 5 1
Phoenix VA Health Care System 4 3 5 4
Portland VA Medical Center 5 5 5 2
Robert J. Dole Department of Veterans Affairs Medical 4 4 5 1
Salem VAMC 4 4 5 1
San Francisco VA Medical Center 2 2 5 1
Sheridan VA Medical Center 4 4 5 1
Sioux Falls VA Medical Center 2 2 5 1
South Texas VHCS - Kerrville 4 3 5 2
South Texas VHCS - San Antonio 5 4 5 2
Southern Arizona VA HCS 2 1 5 2
Spokane VA Medical Center 5 5 5 3
St. Albans Campus of the VA NY Harbor Healthcare System 4 3 5 4
St. Cloud VAMC 3 2 5 2
St. Louis VA Medical Center - Jefferson Barracks Division 3 3 5 1
Syracuse VAMC 5 4 5 3
Togus VAMC 2 1 5 2
Tomah VAMC 4 4 3 3
Trinka Davis Veteran's Village 5 4 5 5
Tuscaloosa VAMC 1 1 5 1
VA Ann Arbor HCS 5 5 5 4
VA Black Hills Health Care System - Ft. Meade Campus 4 4 5 1
VA Black Hills Health Care System - Hot Springs Campus 4 5 5 1
VA Boston Healthcare System 2 2 5 1
VA Butler Healthcare 2 2 5 1
VA Caribbean HCS 5 5 5 2
VA Central California HCS 5 5 5 2
VA Central Iowa Health Care System - Des Moines Division 3 2 5 2
VA Eastern Kansas HCS - Colmery O'Neil VAMC 5 5 5 4
VA Eastern Kansas HCS - Dwight D. Eisenhower VAMC 5 5 5 2
VA Hudson Valley Healthcare System, Castle Point Campus 3 1 5 5
VA Illiana HCS 2 2 5 1
VA Loma Linda Healthcare System 5 5 5 4
VA Long Beach HCS 5 4 5 4
VA Maryland HCS Baltimore Loch Raven 2 2 5 1
VA Nebraska Western Iowa Health Care System - Grand Island Division 5 5 5 2
VA North Texas Health Care System 4 3 5 2
VA North Texas Health Care System: Sam Rayburn Memorial Veterans Center 3 3 5 1
VA Northern California HCS 4 3 5 2
VA Northern Indiana HCS - Marion 2 1 5 2
VA Pacific Islands Health Care System 2 1 5 2
VA Palo Alto HCS - Livermore Division 5 4 5 2
VA Palo Alto HCS - Menlo Park Division 4 4 5 1
VA Palo Alto HCS - Palo Alto 4 5 5 1
VA Puget Sound Health Care System - American Lake 4 5 5 1
VA Puget Sound Health Care System - Seattle 4 5 5 1
VA Roseburg HCS 4 5 5 1
VA San Diego Healthcare System 4 4 5 1
VA Sierra Nevada Health Care System 3 2 5 2
VA Western New York Healthcare System at Batavia 5 4 5 2
VA Western New York Healthcare System at Buffalo 3 3 5 1
W. G. Hefner VAMC 1 1 5 1
Washington DC VAMC 2 2 5 1
West Haven VAMC 5 4 5 2
West Palm Beach VAMC 2 1 5 3
West Texas VA Health Care System 5 4 5 2
Wilkes-Barre VAMC 3 3 5 1
William S. Middleton Memorial Veterans Hospital 5 5 5 4
Wilmington 5 4 5 4
Wm Jennings Bryan Dorn VAMC 3 2 5 2
Tennessee Valley Healthcare System - Alvin C. York Campus 2 1 5 4

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