Newly launched MyPCS Mobile app provides tools to help sailors move to their next duty stations
By CARLOS M. VAZQUEZ II | STARS AND STRIPES Published: July 18, 2019
Navy Personnel Command released a new app Wednesday called MyPCS Mobile that gives active-duty sailors the ability to electronically submit travel receipts, complete vouchers and apply for government housing and childcare during their moves between duty stations.
The app, which can be used without a Common Access Card after a one-time setup, is available to all sailors by downloading it through the Navy App Locker — www.applocker.navy.mil — or MyNavy Portal — my.navy.mil — according to a statement from Navy Personnel Command.
“Sailors executing active-duty (permanent change of station) orders will immediately realize a better experience with MyPCS Mobile,” Rear Adm. Jeff Hughes, commanding officer of Navy Personnel Command, said in a statement Wednesday. “We have heard the sailor and family feedback and are enhancing the PCS move process through greater customer focus, increased flexibility, choice and the use of modern tools.”
Navy Petty Officer 2nd Class Winston Winslett in Okinawa, Japan, has orders to report to Navy Recruit Training Command at Great Lakes, Ill., in December. He downloaded the app for his family’s move back to the United States.
“I think the app will definitely be beneficial,” he told Stars and Stripes on Thursday. “I think it eliminates the middle man and allows members to take matters into their own hands.”
The reduction of time spent waiting on paperwork and the creation of a streamlined process are things he looked forward to in the app, he said.
“It also kind of centralizes things and keeps us from having to run around to several places for information,” Winslett said. “In turn, I think it will take much of the load off of (administrative personnel) and give them more time to provide effective one-on-one customer service.”
Within the mobile application, a personalized checklist will be tailored to the sailor’s move. Later this month it will have the ability to provide a simplified version of permanent change-of-station orders called “lean orders.”
“We are aggressively pursuing modern technology in our tools and striving to provide world class customer service to our sailors and families,” Hughes said in his statement. “MyPCS Mobile is the result of a rapid development effort as part of our transition to a modern, commercial-standard integrated pay and personnel system. A modern tool to enhance the PCS experience for sailors and families is one of the first capabilities we wanted to deliver.”
Sailors who are not yet up for orders can still download and explore the app’s features through an online demonstration.
Other enhancements Navy Personnel Command said it would later include in the app are an entitlement calculator and a function to use the government travel credit card for travel-related expenses.