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STUTTGART, Germany — As part of an effort to reduce operating costs, American Forces Network Europe is eliminating one of its two satellite transponders next month, which will require decoder owners to make minor frequency changes to ensure they continue receiving television programming.

“This change is necessary to align budget constrained operations and continue to provide quality AFN service,” said AFN Europe Commander Lt. Col. Sherri Reed in a news release “But we’re doing all we can to help.”

The change, which will occur from June 4 to June 24, means decoder owners must adjust their respective frequencies and net identifications to get AFN TV and satellite radio productions.

All AFN Europe decoder owners, including U.S. consulates and embassies, must make the changes.

Viewers who get their AFN TV service from an on-base provider such as Germany’s TKS, as well as those in Afghanistan, do not have to make adjustments as contractors will make the required fixes.

Meanwhile, AFN officials are advising customers not to purchase or lease any decoder that is not the newest model, the Cisco D9865, as AFN plans to migrate to an upgraded digital signal later this year. When the changeover happens, all AFN decoders other than the D9865 will no longer function, the network said.

Decoder owners will notice that 12 redundant AFN|prime Atlantic channels and AFN|prime Freedom will no longer be available. To help ensure access to targeted community messages, the AFN Europe audience will still get local community messages via radio, social media and the AFN Europe web site at www.afneurope.net.

In anticipation of the June 4 frequency change, AFN has set up a set of instructions for its Europe customers on its website, where a list of upcoming channel changes also will be provided. Customers also can call AFN’s help line at DSN (314)-634-8228 or +39-04447-18228.

vandiver.john@stripes.com

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John covers U.S. military activities across Europe and Africa. Based in Stuttgart, Germany, he previously worked for newspapers in New Jersey, North Carolina and Maryland. He is a graduate of the University of Delaware.
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