KAISERSLAUTERN, Germany — More than half of all eligible students and about 25 percent of parents completed the Department of Defense Education Activity’s most recent customer satisfaction survey, according to DODEA officials.
The questionnaire, given every two years, is intended to gauge how pleased parents and students are with their schools and where they would like to see improvement. The survey asks parents and students to grade the school system in such areas as curriculum, instruction, student support and technology.
The survey period ended last week. The results are being tabulated and should be posted on DODEA’s website — www.dodea.edu — by the end of January, said DODEA spokesman Frank O’Gara.
Concerns identified on past surveys have prompted changes, O’Gara said. For example, DODEA started a systemwide program to prevent bullying, and is working to improve the school lunch program to boost nutrition and curb child obesity.
This year 27,514 students in grades 4-12 participated in the survey, or about 58 percent of eligible students, compared to 75 percent of student respondents in the 2008-09 survey.
Parental participation – 19,861 or about 24 percent – remained about the same.
