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Army to switch to new emergency warning system in Europe

U.S. Army installations across Europe are switching their mass warning system to the new Alert! system. Alert! is a government, off-the-shelf program that sends alerts through computer networks, phone calls, emails and text messages.

By STARS AND STRIPES Published: July 9, 2019

A new emergency messaging system for the Army community in Europe will begin operating later this month.

Called “Alert! Mass Warning Notification System,” it is expected to streamline how personnel are alerted in the event of a crisis. It will replace the AtHoc system used by garrisons in Europe.

The Army currently has two systems deployed across 100 installations, Installation Management Command-Europe, the agency that oversees garrison operations, said in a statement. Using a single service would reduce costs and redundant investments, the statement said.

Army garrisons in Europe will move to the new system between July 22 and Aug. 2. The switch is part of an Army-wide effort to migrate to the new mass warning system, IMCOM-E said.

Alert!, much like the current system, notifies soldiers, Army civilians and their families during a crisis, and can issue alerts in the event of incidents including an active shooter situation, inclement weather or any other safety hazard.

Messages can be received via computer desktop pop-up, mobile phone, text message and email. Users can opt to receive notifications on up to 10 different phone numbers.

Current AtHoc user accounts will automatically be migrated to the new system, IMCOM-E said. Army personnel not registered with the AtHoc system will be able to sign up via the new system after the migration is complete.

For information, community members are advised to contact their local garrison emergency managers or consult garrison websites.

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