Weight Watchers cruise puts emphasis on wellness, not weight loss
By JUSTIN BACHMAN | BLOOMBERG Published: May 4, 2017
In early May, Weight Watchers International is hosting a seven-night, wellness-themed Caribbean cruise aboard the 4,300-passenger MSC Divina, sailing from Miami.
Yes, a company dedicated to weight loss is joining forces with a purveyor of expansive buffets to offer cruising as a viable vacation for those aiming to shed pounds. And many, many people are battling bulges unsuccessfully, with more than a third of Americans medically obese, according to the U.S. Centers for Disease Control and Prevention.
As Weight Watchers transforms from a pure weight-loss enterprise into a health and wellness company, the idea of embarking on its first cruise was a logical thing to do, said Ryan Nathan, the company’s vice president of products, licensing and e-commerce.
“We did a lot of research, and we looked at our member base, and our member really is the cruising base,” Nathan said. The typical Weight Watchers member is female, 40 to 60 years old, with an average household income slightly above the U.S. average. The cruise “is not slim-down camp,” he said, and the company is setting no goals for members in terms of whether the trip is aimed at losing weight, maintaining weight or keeping any gain from the cruise to a minimum.
Despite the abundance of food, drink and sloth that mass-market cruise lines sell, a week in the Caribbean also offers the opportunity to take the opposite approach: Sleep well, exercise more and peruse more menu options, with more relaxed lunches and dinners than most people face at home. The ship also offers members an exercise bicycle that faces the sunrise and a jogging track on the open deck, said Rick Sasso, chairman of MSC North America.
“It’s a natural for us to go on this endeavor to show our members: Hey, you can have fun and eat great food,” Nathan said. “And you don’t have to feel like diet is deprivation.”
The company, of which entertainer Oprah Winfrey owns nearly 15 percent, reformulated its business focus in late 2015 with a “Beyond the Scale” campaign that aims to help customers “shift their mindset” from weight loss to overall fitness, encouraging everything from becoming less sedentary to eating better. New York-based Weight Watchers said its members lost 15 percent more weight in the first two months following the new program, compared to results with the prior program.
Cruising is also an effective marketing tool for a publicly traded company that has repeatedly sought to reinvent itself. The new efforts to broaden Weight Watchers’ market appeal started in late 2015, several months after the former talk show host acquired her stake and became a director, with plans to promote the company via her celebrity. Weight Watchers has credited Winfrey with helping spur new enrollments and stronger financial results; its stock has gained 39 percent this year.
Prices for the MSC cruise began at $945, and all of Weight Watchers’ 500-cabin bloc on the cruise has been sold, a spokeswoman for Weight Watchers said. MSC was stunned by how quickly half the Weight Watchers’ bloc sold out, Sasso said. A second MSC-Weight Watchers cruise is planned for November, with additional sailings likely.
MSC is also offering menu options that will list Weight Watchers’ points values to help cruisers know whether their selections fit within their personal weight-control plans. “I’ve asked the entire organization here to embrace this,” Sasso said. “Every aspect, from our master chefs down to the waiters.”
On board, Weight Watchers staff will host meetings for “real-time guidance and support” and present customized fitness programs, cooking demonstrations and seminars from wellness experts. The weeklong voyage will also have four ports of call at which passengers can hike, snorkel, dive and pursue other physical activities, Sasso said. The May Divina itinerary has stops in Jamaica; Grand Cayman; Cozumel, Mexico; and the Bahamas.
“I think this is more a perfect scenario than the other type of vacation that one can take,” Sasso said, calling the cruise “a controlled environment.”
For Geneva-based MSC, and for such larger U.S. peers as Carnival Corp., Norwegian Cruise Line Holdings Ltd., and Royal Caribbean Cruises Ltd., shifting the public’s notion of cruising as an oceangoing gallery of gluttony to one of an upscale holiday that embraces fine dining and active lifestyles is critical to attracting a younger, more affluent demographic. The cruise industry of the 1980s, for example, is nothing like today’s cruise lines’ offerings. The industry has been working feverishly to tout that message and to increase its customer base, with an estimated 25.3 million people expected to cruise this year, up from 15.8 million a decade ago.
Cruise ships also offer no more dietary vice than the average U.S. city, given an abundance of food and drink choices that are far from healthy, Sasso argued. “That temptation is everywhere you go,” he said. “Unless you go to an isolated place in the jungle, you’re going to have temptation everywhere.”