Digital Access Subscriptions

How do I sign up for Stars and Stripes Digital Access on my Android tablet?

Download the Stars and Stripes app for Android. The Account section can be found under Settings on the app's main Menu. From there you may sign-up or log-in with a current Digital Access account or purchase a Digital Access subscription via Google Play in-app purchase. At the time of purchase you will be asked to signup for a Digital Access account. In-app purchase subscribers will then be granted complimentary access to Star and Stripes Digital Access at the time of purchase.

I get home delivery of the newspaper. Does Digital Access come with my subscription?

If you are a print subscriber, you can add Digital Access at no additional cost by signing up at Stripes.com. Your Digital Access subscription will give you unlimited access to Stars and Stripes’ uniquely independent content, available only from our professional journalists. When your account is set up, a profile will be established that includes your First Name, Last Name, Email, Password and a Security Question. To access your account, login to Stripes Digital Access using the Sign In option featured at the top right on Stripes.com. You will also have complementary access to our mobile apps for Apple Devices.

How do I renew my Digital Access subscription?

To renew your Digital Access subscription, please go to Stripes.com and select the Subscribe button, or inside the Stars and Stripes News app you can select the Account icon in the top right or access the Account section under Settings in the main menu.

How can I subscribe to Digital Access?

To subscribe to Digital Access, go to Stripes.com. The price for subscription is $0.99 for the first 4 weeks or $39.99 for an annual subscription. A Digital Access subscription will give you unlimited access to Stars and Stripes’ uniquely independent content. Your subscription also includes unlimited access to the Stars and Stripes News app.

How do I update my Digital Access account?

To update your Digital Access account, select the My Account link in the top right of the home page on Stripes.com. You will need to login with your current email address and password to view your account settings. On the My Account page you can update your profile information, your payment information and view your current subscription(s).

Who is Piano?

Piano (formerly Press+), is an online subscription service that Stars and Stripes uses to manage your Digital Access subscriptions.

I have renewed my newspaper subscription but my Digital Access has expired. How can I renew my Digital Access?

If you are a paid newspaper subscriber and have registered for Digital Access, you should be able to log in to your Piano account for unlimited access both to Stripes.com and the Stars and Stripes News apps. You can log in by clicking "Login" at the top right of the Stripes.com homepage.

If you are not able to sign in on Stripes.com, please request a password reset from the Login popup. Please contact us if this fails to resolve the issue.

Mobile

Does Stars and Stripes offer smartphone apps?

Yes, on both Apple and Android devices. Stars and Stripes offers universal tablet and phone news apps that are free to download and are part of our Digital Access subscription.

What is the cost to subscribe to your mobile apps?

Access to the Stars and Stripes News apps is part of the Stars and Stripes Digital Access subscription. Our apps offers an annual subscription (purchased via in-app purchase) for $39.99, while monthly subscriptions are available at Stripes.com for $0.99 for 4 weeks, $3.99 thereafter. If you are a print subscriber, Digital Access is included as part of your print subscription.

Does Stars and Stripes offer a tablet app?

Yes, we do! Our Stars and Stripes News apps offer readers with tablets or phones a full-featured, interactive way to read Stars and Stripes content and includes constantly updated articles, meaningful feature stories, large photo galleries and more. You can learn more at Stripes.com/apps.

How can I receive a refund for my iPad subscription?

Apple allows only customers to manage subscriptions, not publishers. If you wish to cancel a subscription purchased through iTunes and request a refund, please contact Apple iTunes support.

Because of Apple’s rules regarding subscriptions, they control the financial relationship with you. This means if you wish a refund, you will need to contact Apple and request a refund from them. You can request a refund by going to Apple’s website and logging in with your Apple ID.

My iPad app keeps saying my subscription cannot be verified. Can you please confirm my subscription?

It’s possible your previous subscription has ended. You can check the status of your in-app purchased subscription by visiting Apple’s website. If your subscription has ended, you will need to purchase a new Digital Access subscription, which provides unlimited access to the Stars and Stripes News app and Stripes.com for the same price that you were paying previously for access to the app only.

If you need any assistance or have any questions, please feel contact us.

Email Newsletter

How do I sign up for your email newsletters?

Our email newsletters give you a quick synopsis of the news — and cost nothing to sign-up. Our newsletters include Daily Headlines, Weekly Update, Stripes Opinion, Veterans News, Military History and Stripes Europe.

Can you email me a PDF version of Stars and Stripes?

Because of the size of the PDF versions of our newspaper editions, we do not email them. Daily editions of our ePaper are available Monday through Thursday. A combined Weekend Edition for Europe and Pacific is published on Fridays, and a Middle East-only edition is posted Friday through Sunday.