Reforms meant to streamline military health care for severely wounded servicemembers have in many cases worsened the bureaucracy, causing duplication, confusion and turf battles, according to families, congressional overseers and advocates for veterans.
The Washington Post reported on the problems that have arisen from 2007 reforms that assigned a recovery coordinator to each wounded warrior. The goal was to cut red tape, but at least a dozen Defense Department and VA programs have sprung up to coordinate care, creating even more bureaucracy. Some patients say they have as many as eight case managers and sometimes receive conflicting advice.
Read more about the unintended effects of the health-care reform from The Washington Post