Navy credit union issues scam warning
Stars and Stripes
The Navy Federal Credit Union has issued a warning about an Internet scam that directs customers to a Web site jarringly similar to the military bank’s site.
The fake site asks for personal information that is used to steal one’s identity, Navy and bank officials said.
The scamming is called “phishing,” and while nothing new, customers still seem to be taking the bait.
In one version of the scam, customers receive an e-mail that tells them their Navy Federal Credit Union account is suspended and directs them to a Web site where they can provide personal and account information to reactivate their account.
“Sadly, these phishing scams occur often and are aimed at members and customers of all financial institutions, including Navy Federal,” states a message posted on the bank’s Web site.
“It is very important to remember that Navy Federal will never send you an e-mail asking you for confidential information,” reads a warning in bold type and underlined.
Scammers seek information such as Social Security numbers, bank and credit card account numbers, personal identification codes and dates of birth. With that information, they are able to steal customers’ identities.
Navy Federal provided these safeguarding tips:
If an e-mail looks suspicious or is from an unknown source, don’t click on links, provide any information or open any attachments.
Don’t trust a link from an e-mail just because it takes you to a site that looks legitimate. Scammers can copy those easily.
Verify with the company that the e-mail is legitimate before submitting personal information online or by phone.
Try not to fill out forms contained in e-mails. You can never be sure where the information is going or who sees it along the way.
E-mail headers can be forged. Be suspicious until you know for sure.
If you click on a link from an unsolicited e-mail, make sure there’s an “s” after the http in the address, and a lock at the bottom of the page, signifying a secure site that is encrypted. This is no guarantee, however, that the site is legitimate.