Army personnel find wealth of
information on new Web portal
By B.R. Sargent, Seoul
bureau
YONGSAN GARRISON Army personnel can now get an e-mail account and find friends
through a customized homepage on the Armys new portal, Army Knowledge Online, at www.us.army.mil.
Eventually, users will be able to get personnel and financial records there.
Only soldiers, Army retirees, reservists, National Guard and Army civilians can
establish accounts. The Army has made enrollment mandatory, and plans to issue accounts
with identification cards.
Army officials are "trying to make everything available to soldiers and civilians
through one site," said Eugene Nittinger, 8th Army Information Assurance program
manager. He said the new site givers users "access to a lot of information from the
Internet. They can gather military-related information or they can look up a person."
Users say they are finding their new homepage helpful.
"I found a friend I hadnt talked to in 14 years," said Staff Sgt. Juana
Mays-Blackshear, 34th Support Group. "Its great. I put in her name and hit
search."
Since Mays-Blackshears friend had enrolled, she found her duty station, e-mail
address and phone number.
Wade said there arent security concerns with the information, because "the
information
is no different than what a user could get from an Internet search
engine.
"The information is [also] available to others through Freedom of Information Act
requests, and provided to people and organizations outside the Army, let alone those
inside it."
Sgt. 1st Class Luther Scott, 8th Army, said not having friends enrolled is a minor
portal shortcoming.
"I dont think a large number of people have set up accounts yet, so
its hard to find people," he said.
According to Nittinger, about 85 percent of Army personnel on the peninsula are
registered. He added that because of the high turnover of personnel in South Korea, it may
take a long time for data to reflect 100 percent enrollment.
Russ Lane, 34th SG management analysis officer, signed up with AKO more than 18 months
ago, but didnt start using it until recently.
"I use it as my homepage," Lane said. "Under the My Channel
[section], Ive added sites I go to for my job. I like it. You can tailor it to your
needs. There is just a wealth of information out there. It has something for everybody.
Its easy to use."
AKO also makes it easy for Department of the Army officials to send information to the
troops. Information can be tailored to select groups within the service, such as
particular grades, battalions or branch employees.
The Army expects to have more than one million users by the end of the year.
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