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Tuesday, May 22, 2001

Frustrated family fought for a year
to draw attention to their water woes

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Kevin Dougherty / Stars and Stripes

Air Force Staff Sgt. Brian Gordon and his wife, Janeen, said it took a formal inquiry by their Florida congressman before U.S. military authorities rectified their water problem in the Vogelweh apartment. At the time, Janeen was expecting the couple's first child, Austin.

KAISERSLAUTERN, Germany — Ten-month-old Austin Gordon fidgets in his highchair as his mother reaches over to pat him while she resumes her story.

“I assure you,” Janeen Gordon said, “if we had known there was lead in the water, we would not have chosen to live on base.”

She and her husband, Air Force Staff Sgt. Brian Gordon, still live in government housing, but this time they reside in a renovated apartment. It seems comfortable and looks appealing, and their daily water woes, which had them worried about Austin’s well-being, have been flushed away.

It’s been nearly a year since the Gordons moved to the other end of Colorado Street in the Vogelweh housing area. The distance isn’t great. Yet they feel a world away from Building 1129 and the reddish-brown water that often flowed through the four-story structure where 24 families once lived.

The building is now vacant and a metal construction fence surrounds it. Originally slated for renovation in 2002, the Air Force decided not to wait.

“It wouldn’t be accepted in the States, and it shouldn’t be accepted here,” Army Sgt. John Hendrix, another former tenant, said of the building’s water.

The Gordons have moved on with their lives, but what they still don’t understand is why their concerns weren’t heeded sooner. The Air Force, which is responsible for much of the military housing units in the Kaiserslautern area, firmly maintains it was proactive.

Some residents of other communities have made similar claims of insensitivity when it comes to water quality and the way their concerns were treated.

In Baumholder, Germany, for instance, one woman said she received little support in dealing with her young daughter’s eczema, a skin condition she attributed to the water. She now gives her daughter sponge baths and medicine purchased on the economy. So far so good.

“When we take baths, we sometimes wonder afterwards if we are any cleaner than before the bath,” said Teresa Shafe, whose family lives in a small housing area in Aschaffenburg, Germany.

Military folks in Aschaffenburg get their water from a municipal system, though Army officials are working with city officials to improve conditions.

The 86th Airlift Wing seems to be doing its level best to reduce corrosion in the water pipes. Corrosion, typically caused by soft water, is what caused the water in the Vogelweh housing area to turn a reddish-brown, officials said. Among other things, a bonding agent has been added to the water to coat the walls of the old pipes.

“[The Kaiserslautern Military Community] leadership is faced with challenges which have been years in the making,” the Air Force said in a statement, “but is responding aggressively and with all available resources to improve the situation for our housing residents.”

“We said there were some problems” at the Gordons’ old apartment, said Air Force Capt. Todd White, a base spokesman. “We are putting in new [water] pipes and renovating buildings” in Vogelweh.

The Gordons don’t agree that Air Force officials were as proactive as they say, noting it took at least several months and a letter to their congressman before they and others in the building became a priority.

The decision to vacate the building came about six months after bioenvironmental engineers for the Air Force tested the Gordons’ water for lead and copper. According to several Air Force documents, the test “found slightly elevated levels of lead” in a sample taken from their apartment.

So it depends on how one defines “slightly.”

According to documents from the U.S. Army lab that analyzed the August 1999 sample, the test revealed lead levels to be 12 times higher than the U.S. Environmental Protection Agency’s maximum contaminant level. Air Force documents substantiate this result. All the services must abide by something called the Final Governing Standards, which is a set of criteria encompassing EPA and host nation guidelines.

The standard, according to an October 1999 memo by the 86th Airlift Wing, “is based on a determination by regulatory agencies that, above this level, one person in one million could be adversely affected by drinking water with higher levels of lead over a 70-year lifetime.”

The memo didn’t state how that ratio is affected when a sample of water is 12 times higher than the maximum contaminant level.

Whatever the odds, the stakes multiplied for the Gordons when they learned that Austin was on his way. Pregnant women, infants and children are much more susceptible to health problems associated with lead exposure.

The Gordons moved into their second-floor apartment on Nov. 19, 1998. Immediately, they noticed that the tap water had a reddish, brownish hue to it, but were assured it was normal for a vacant apartment. They moved into the apartment soon after their arrival from the States because they wanted to get settled fast, never fully realizing that by doing so they were forsaking other options, such as living on the economy.

Told to let the water run for a minute or two, they obliged. Sometimes it worked. Sometimes it didn’t. The holidays came and went, and it wasn’t until January that they began pressing the issue.

“Just because my landlord is the United States Air Force, that doesn’t mean they don’t have any responsibility,” Janeen Gordon said. She faults the housing office and local Air Force leaders for “showing us an apartment that they knew had problems.”

Based on the copious records they kept — letters, documents, e-mails — it’s clear the Gordons followed the so-called “chain of command.” It’s also clear they got bounced around a lot.

“It’s like when you call a company and they transfer you from line to line, hoping you’ll just get tired and go away,” Brian Gordon said.

“You get into this ping-pong scenario where no one wants to help you. They just shuffle you back and forth.”

The records the Gordons kept make for some interesting reading. The correspondence started out respectfully and, basically, remained so, but the tone of them began to change, growing more imperative.

In the second half of 1999, the obfuscation subsided, and the Air Force showed more responsiveness — but not enough to satisfy the Gordons, who wanted to move out before Austin was born. The bottled water they started to receive for free wasn’t enough, and they discussed sending Janeen back to the States.

It took a chaplain to convince them to go to the Inspector General and a chief master sergeant to inject some common sense into the whole matter. By then, a year had passed since they moved into their apartment.

Only once did they raise the possibility of going to the news media. They never did. Knowledge of their plight and everyone else’s in Building 1129 became a topic of curbside conversation. Stars and Stripes learned of the situation from residents living on another street.

As far as Air Force officials are concerned, the couple “just wanted to get out of their housing lease.” The evidence doesn’t support that claim. The Gordons consistently asked either to be moved to a newly renovated apartment or allowed to relocate off base.

Hendrix, the Army sergeant, scoffed when he was told that officials said they were keeping people informed. At one point, other occupants began to scratch their collective heads because all the attention was going to the Gordons and not to them, said Hendrix, who was the building coordinator.

He concurs with the Gordons: The water was bad, even if it “technically” was safe to drink in a generic sense. He and his wife said their clothes were often stained in the wash and dishes would develop a film difficult to clean off.

“I would say everyone I talked to [in the building] had problems,” Janeen Gordon said. “The water was the color of steeped tea, and it ruined everything, like your clothes. I used to keep a jug of it in my car. People couldn’t believe it.”


DAY 1:

The water at some military housing areas and offices in Europe may be cloudy, smelly or foul-tasting, but that doesn’t mean it’s unhealthy.

From time immemorial, water has meant power.

A look at water quality at Army bases in Europe.

DAY 2:

While the majority of military installations in Europe meet water quality standards, the Eisenhower-era pipes transporting the water are failing.

One military family beseeched their congressman for help in doing something about their reddish-brown water.

A look at water quality at Air Force bases in Europe.

DAY 3:

¶ In the largest project of its kind, the military drilled eight wells on base camps in Kosovo to provide pure drinking water for troops.

¶ The water in Naples is technically safe to drink, but the military still recommends bottled water.

¶ A look at water quality at Navy bases in Europe.

¶ Where Stripes collected water samples for testing and the results.


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